Shipping policy

SHIPPING

To help our plants make it to you in the healthy state that you expect, we reserve the right to delay shipping of live plants when weather conditions do not allow for safe arrival. This does not pertain to dry goods.

All orders are shipped Monday-Wednesday and Fridays, excluding holidays. If your order is placed prior to 7 AM EST, it should go out within 1-2 shipping days.

Know the weather in your area and please delay your oder if above 80 degrees farenheight.

All orders are currently being shipped via USPS. Purchasing expidited shipping will make sure your package is in transit for a shorter duration, however order will still be processed in 1-2 shipping days

Please Note: When ordering both dry goods and plants, we may sometimes separate the order.

Please double check you shipping address prior to placing your order as we will not be held responsible for items Dead On Arrival due to an undeliverable package or incomplete shipping address.

Damaged packages, lost packages, and/or any mishandling by the United States Postal Service (USPS), United Parcel Service (UPS), Federal Express (FedEx), or other logistics/courier service provider is not our responsibility. However, we will make sure to take the proper steps to resolve the situation by filing a claim on your behalf. This process can take some time (14+ business days depending on the courier service), so please bear with us as we assist in fixing any issues that may arise.

**Note that some plants we carry may be considered federal or state noxious weeds. It is the CUSTOMER's responsibility to check with their own state rules and regulations before ordering (you can check the list here). All of our plants clear stringent import regulations via the USDA.